Making a Student Inactive

Cancelling a Student and Making Them Inactive

Step 1: Access Student Profile

1. Go to the Members and Students section.

2. Search up the student and click the Edit button or icon on their profile.

Step 2: Cancel Active Plans

3. Navigate to the Payment section within the student's profile.

4. Locate any active billing plans. Click the red circle with a line through it next to each active plan to cancel it.

Step 3: Set Inactive Status and Date

5. Go back to the Student Info tab.

6. Scroll down to the Status box.

7. For immediate cancellation:

   • Change the status from Active to Inactive.

   • Click Save.

   • Confirm Yes when prompted to cancel everything.

8. For future cancellation (active until month-end):

   • Leave the status box as Active.

   • In the box next to the status field, enter the date you want them to become inactive on.

Step 4: Final Save (Future Cancellation Only)

9. If you set a future inactive date, click Save.

Extra Insight

There is another tip you might find useful for this process: note that the student goes inactive on the designated date at 5 pm, and you cannot take attendance on them after they become inactive, so always ensure attendance is logged for their final day before the cutoff time.